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Analysis and Design
Fact Finding Techniques
Fact-finding is an important activity in system investigation. In this stage,
the functioning of the system is to be understood by the system analyst to design
the proposed system. Various methods are used for this and these are known as
fact-finding techniques. The analyst needs to fully understand the current system.
The analyst needs data about the requirements and demands of the project undertaken
and the techniques employed to gather this data are known as fact-finding techniques.
Various kinds of techniques are used and the most popular among them are interviews,
questionnaires, record reviews, case tools and also the personal observations
made by the analyst himself. Each of these techniques is further dealt in next
pages.
Two people can go into the same area to gather facts and experience entirely
different results. One spends weeks and gets incomplete and misleading data. The
other is finished in a few hours and has complete and solid facts. This session
outlines some of the things a person can do to achieve the latter. It covers:
• Getting user cooperation
• Choosing the facts to gather
• Initiating fact gathering
• Common sense protocol - Where
to get the facts?
• Introduction to the
employee at the work place
• Recording technique
• Keeping the data organized
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