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Analysis and Design
On-Site Observation
On-site observations are one of the most effective tools with the analyst where
the analyst personally goes to the site and discovers the functioning of the system.
As an observer, the analyst can gain first hand knowledge of the activities, operations,
processes of the system on-site, hence here the role of an analyst is of an information
seeker.
This information is very meaningful as it is unbiased and has been directly
taken by the analyst. This exposure also sheds some light on the actual happenings
of the system as compared to what has already been documented, thus the analyst
gets closer to the system. This technique is also time-consuming and the analyst
should not jump to conclusions or draw inferences from small samples of observation
rather the analyst should be more patient in gathering the information. This method
is however less effective for learning about people's perceptions, feelings and
motivations.
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