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Fact Finding and Decision Making Techniques

At the end of this chapter you would be able to know the various fact finding techniques and you would also be able to understand techniques used for decision making.


Fact finding techniques
Getting Cooperation
What Facts to Gather
How to Initiate Fact Gathering?
Common Sense Protocol - Where to Get the Facts?
Introduction to the Employee at the Work Place
Recording Technique
A Caution about Instant Improvements
How to Keep the Data Organized?

Various kinds of techniques used in fact techniques

Structured Interviews
Unstructured Interviews

Open-Response Based Questionnaires
Closed-Response Based Questionnaires

Record Reviews

On-site Observation

Decision making and Documentation
Decision Trees
Decision Tables
Structured English
Data Dictionary
CASE Tools

Fact Finding Techniques - Case Study : Library Management System


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