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Analysis and Design
Fact Finding and Decision Making Techniques
At the end of this chapter you would be able to know the various fact finding
techniques and you would also be able to understand techniques used for decision
making.
Contents
Fact finding techniques
Getting Cooperation
What Facts to Gather
How to Initiate Fact Gathering?
Common Sense Protocol - Where to Get
the Facts?
Introduction to the Employee
at the Work Place
Recording Technique
A Caution about Instant Improvements
How to Keep the Data Organized?
Various kinds of
techniques used in fact techniques
Interviews
Structured Interviews
Unstructured Interviews
Questionnaires
Open-Response Based Questionnaires
Closed-Response Based Questionnaires
Record Reviews
On-site Observation
Decision making and
Documentation
Decision Trees
Decision Tables
Structured English
Data Dictionary
CASE Tools
Fact Finding Techniques - Case Study
: Library Management System
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